Download AIR-AP2800-K9-ME-8-5-161-0.tar for Cisco Wireless Access Points
How to Download and Install Cisco Mobility Express Software
If you are looking for a simple, reliable, and affordable wireless solution for your small or medium-sized business, you might want to consider Cisco Mobility Express software. This software is a virtual wireless LAN controller integrated on 802.11ac Wave 2 access points that can support up to 100 access points and 2000 clients. In this article, we will show you how to download and install Cisco Mobility Express software on your access points and how to troubleshoot some common issues that you might encounter.
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What is Cisco Mobility Express Software?
Cisco Mobility Express software is a wireless solution that brings the best practices and quality of Cisco's large- and medium-scale solutions to smaller-scale implementations without additional cost or complexity. It allows you to manage your wireless network from a web-based interface or a mobile app, without the need for a physical controller. It also provides advanced features such as Flexible Radio Assignment, Fast Lane, Wi-Fi optimizations, and Wi-Fi analytics for iOS devices.
Features and Benefits of Cisco Mobility Express Software
Some of the features and benefits of Cisco Mobility Express software are:
Simple by design: You can set up your wireless network in minutes using the controller configuration wizard and the intuitive web interface or mobile app. You can also use the Smart Assist feature to automatically optimize your network settings based on best practices.
Reliable and secure: You can enjoy high-performance wireless connectivity with 802.11ac Wave 2 technology and multiuser Multiple-Input Multiple-Output (MU-MIMO) capabilities. You can also protect your network from unauthorized access and threats with built-in security features such as Wireless Intrusion Prevention System (WIPS), rogue detection, and Secure Shell (SSH) encryption.
Affordable and scalable: You can save money by using access points that can act as both controllers and clients, without the need for additional hardware or licenses. You can also scale your network easily by adding more access points as your business grows.
Supported Access Points and Clients
The following access points can run the wireless LAN controller function on Cisco Mobility Express software:
Cisco Aironet 4800 Series
Cisco Aironet 3800 Series
Cisco Aironet 2800 Series
Cisco Aironet 1850 Series
Cisco Aironet 1830 Series
Cisco Aironet 1815 Series
Cisco Aironet 1560 Series
Cisco Aironet 1540 Series
The following access points can join a Mobility Express network and service clients, but they cannot run the wireless LAN controller function:
Cisco Aironet 3700 Series
Cisco Aironet 2700 Series
Cisco Aironet 1700 Series
The following clients are supported by Cisco Mobility Express software:
Any Wi-Fi client that complies with IEEE 802.11 standards
Any iOS device that supports Fast Lane, Wi-Fi optimizations, and Wi-Fi analytics features
How to Download Cisco Mobility Express Software?
To download Cisco Mobility Express software, you need to have a valid Cisco account and a service contract that covers the access points that you want to use. You also need to have enough storage space on your laptop or a USB flash drive to save the software image file.
Prerequisites for Downloading Cisco Mobility Express Software
Before you download Cisco Mobility Express software, you need to do the following:
Verify the model and the software version of your access points. You can do this by logging in to the access point web interface or by using the show version command on the access point console. You need to download the Cisco Mobility Express software that matches the model and the software version of your access points.
Check the compatibility matrix for Cisco Mobility Express software and Cisco wireless solutions. You can find the matrix at this URL: [7]( You need to ensure that the Cisco Mobility Express software that you download is compatible with the other wireless solutions that you use, such as Cisco Prime Infrastructure, Cisco Identity Services Engine, or Cisco Wireless LAN Controller.
Obtain a valid Cisco account and a service contract. You can create a Cisco account at this URL: [8]( You can contact your Cisco partner or reseller to purchase a service contract that covers your access points. You need to have a valid Cisco account and a service contract to access the Cisco Mobility Express software download page.
Steps to Download Cisco Mobility Express Software
After you have met the prerequisites, you can follow these steps to download Cisco Mobility Express software:
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Go to the Cisco Mobility Express software download page at this URL: [9](
Log in with your Cisco account credentials.
Select the software image file that matches the model and the software version of your access points. For example, if you have a Cisco Aironet 2800 Series access point running CAPWAP Lightweight AP Software version 8.5.161.0, you need to select AIR-AP2800-K9-ME-8-5-161-0.tar.
Click Download and save the file to your laptop or a USB flash drive.
You have successfully downloaded Cisco Mobility Express software. The next step is to install it on your access points. How to Install Cisco Mobility Express Software?
To install Cisco Mobility Express software, you need to have a laptop or a USB flash drive that contains the software image file that you downloaded. You also need to have access to the console port or the web interface of your access points. You can install Cisco Mobility Express software on one access point at a time, or on multiple access points simultaneously using the pre-image download feature.
Prerequisites for Installing Cisco Mobility Express Software
Before you install Cisco Mobility Express software, you need to do the following:
Ensure that your access points are powered on and connected to the network. You can use Power over Ethernet (PoE) or an external power supply to power your access points.
Ensure that your access points have a valid IP address and can reach the default gateway and the DNS server. You can use Dynamic Host Configuration Protocol (DHCP) or static IP configuration to assign IP addresses to your access points.
Ensure that your access points are not joined to any other wireless LAN controller. You can use the show capwap ip config command on the access point console to verify the controller IP address. If your access points are joined to another controller, you need to disassociate them by using the capwap ap controller ip address clear command on the access point console.
Ensure that your laptop or USB flash drive has enough free space to store the software image file. You also need to ensure that your laptop or USB flash drive is formatted with a FAT16 or FAT32 file system.
Steps to Install Cisco Mobility Express Software
After you have met the prerequisites, you can follow these steps to install Cisco Mobility Express software:
Connect your laptop or USB flash drive to the console port or the web interface of the access point that you want to use as the controller. The controller access point is the one that runs the wireless LAN controller function and manages the other access points in the network.
Copy the software image file from your laptop or USB flash drive to the access point. You can use one of the following methods:
If you are using the console port, you can use the copy command on the access point console. For example, if you are using a USB flash drive, you can use this command: copy usbflash0: AIR-AP2800-K9-ME-8-5-161-0.tar flash:
If you are using the web interface, you can use the Software Upgrade page on the web interface. You can access the web interface by entering the IP address of the access point in a web browser. You need to log in with the default username and password, which are Cisco and Cisco respectively. On the Software Upgrade page, you can browse and select the software image file from your laptop or USB flash drive and click Upload Image.
Verify that the software image file is successfully copied to the access point. You can use one of the following methods:
If you are using the console port, you can use the dir command on the access point console. For example, you can use this command: dir flash: include AIR-AP2800-K9-ME-8-5-161-0.tar
If you are using the web interface, you can use the File Management page on the web interface. On the File Management page, you can see a list of files stored on the access point flash memory.
Extract and install the software image file on the access point. You can use one of the following methods:
If you are using the console port, you can use the archive command on the access point console. For example, you can use this command: archive download-sw /overwrite /reload tftp:///AIR-AP2800-K9-ME-8-5-161-0.tar
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